INSTALLATION AND TRAINING
The BTS DNC Professional™ team offers onsite installation and consulting services that are billable at an hourly or daily rate. The BTS engineering staff has significant experience installing and configuring DNC and data collection systems. When performing an onsite installation or troubleshooting visit, BTS Application Engineers typically handle:
_ Software configuration
_ Hardware setup and configuration
_ DNC Parameter setting
_ Pin configuration and connection
_ Download/upload testing
_ System Administrator and Operator training
Customers are typically responsible for stringing of RS232 or CAT 5 cable and providing networked PC's configured with Windows operating system software. BTS also offers DNC system training. Administrative and Operator training courses can be held onsite or near Reading, Pennsylvania, USA. Prices can vary based on class size, location, etc. To receive a quote for system training, please contact the BTS sales team.
They came out to our facility
and demonstrated the
DNC Pro software and
assured us they could solve
our communication
problems. They gave us a
very reasonable quote
and had us up and going
immediately. Anytime we
have a problem or an
unexpected issue arises, we
contact BTS and they are
more than willing to help us
figure out a solution.